Is there a minimum amount of cards I can order?
The minimum order is 25 cards. The MetroCard and Thank You Cards must be ordered in increments of 25. The MetroPhoto 5x7 and MetroPhoto 4x6 styles can be ordered in any quantity (with a minimum of 25).

Do the announcements come with envelopes?
Yes. All orders include white envelopes.

Can I order the envelopes early?
Yes. You can pre-order your announcements and receive the envelopes early with your paid order. There is a $6.00 charge to cover pre-shipping of your envelopes.

On what kind of paper are the announcements printed?
The MetroCard style is press-printed on 12 pt. cardstock paper with a matte finish. It is printed on both sides.

Both the MetroPhoto 4x6 and MetroPhoto 5x7 styles are professionally printed on Kodak Professional Endura photo paper with a matte finish. They are actual photographs that will last a lifetime.

We're adopting. Can you change your design to accommodate this?
Yes. All designs can be modified for adoptions.

I've picked a design, but I want different colors/fonts/text. Can you do this?
Yes. All colors, fonts and text on the designs can be changed. Indicate any design changes you would like in the 'special requests' box on the order form.

How long does it take to get my announcements?
Once we have the photo(s) and all information, you will receive a digital proof usually within 48 hours. Once you approve the proof, it will take about 3 to 5 business days until the order is ready to ship. Orders are shipped via USPS Priority Mail and will take 2-3 days to arrive to you. We do our best to provide you with quality and fast service, but sometimes it will take a little longer to get your announcements to you when our workload is particularly heavy, or when the United States Postal Service takes longer than expected to deliver packages.

What kind of picture should I use?
You can use a color or black and white photo, either digital or physical. If you have a color photo but want the announcement photo to be black and white, we can convert it for you, along with making any contrast/brightness/cropping adjustments. Please see the Photo Tips page for more information about photos.

Should I alter the photo first before sending it to you?
We prefer that you don't. We will make any necessary adjustments and cropping to the photo to make it look its very best. Please don't crop the photo, as this will affect the way it appears on your announcement.

How do I send a digital photo?
Set your digital camera to the highest quality setting. Save the file with at least a 300 dpi as either a .jpg, or .tif file. 300 dpi is ideal, but the higher the image quality, the better. Please do not compress the file to make it smaller, as this will adversely affect the final print quality. Send the original unaltered and uncropped photo. We will always let you know via e-mail when we receive your photo.

I don't have a digital camera. How do I send you a picture?
If you have access to a scanner, scan your photo at 300 dpi and save it as a .jpg or .tif file. Then you can e-mail the file to us. If you prefer to send a physical photo, we will provide you with our mailing address and you can mail it to us. Your original photo will be returned with your final order.

Can I send you a picture from the photo CD I got from my photo lab?
It is best that your photo does not come from the photo CDs that most photo labs give you when they process your prints. The resolution of the pictures on the CDs are low resolution, and will not result in a good print.

Do I get a proof before my announcement is printed?
Yes. You will receive a digital proof of your announcement through e-mail. Any changes can be made at that time, and a revised proof will be sent. Once you approve the proof, it is final and goes to print. We encourage you to carefully check the proof for any mistakes, as we are not responsible for any errors once the proof is approved.

Do the announcements require extra postage?
No. All our announcements/invitations require the standard 41¢ stamp postage.

Can you send me a sample?
Yes. Go to the Sample page to request a free sample pack.

I am not in the United Staes. Can I still order announcements?
Yes. See the Prices page for shipping costs to Canada. For all other non-US countries, send us an e-mail at info@metrobabycards.com for a shipping quote.

What if I want to order more announcements later?
We keep all designs on disk in the event you need more. There is a minimum order of 25 cards.

Can I get my announcement/invitation in another language besides English?
Yes. Let us know what language you want when you order, and you must provide us with a copy of all the announcement text in that language.

What payment methods do you accept?
We accept money orders, personal checks, and PayPal [Visa, Mastercard, American Express, Discover and PayPal funds].

Do I need a PayPal account in order to pay with PayPal?
No. You can pay securely with a credit card through PayPal without signing up for an account.

Can I cancel my order?
Completed orders are non-refundable. You can cancel up to the proof approval stage with no penalty, but once the proof is approved, your order cannot be cancelled.

My question still is not answered.
Send us an e-mail at info@metrobabycards.com.